Returns & Refund Policy
30-Day Satisfaction Guarantee
We offer free full refunds or exchanges within 30 days of purchase. After 30 days, we cannot accept returns or process refunds.
How to Initiate a Return
- Contact us at [email protected] within 30 days
- Include your order number and reason for return/exchange
- Provide your PayPal account for refund processing
Refunds may take 3-5 business days to process after approval.
Return Shipping Costs
| Situation | Shipping Responsibility |
|---|---|
| Incorrect/damaged items | We cover return shipping |
| Change of mind (undamaged items) | Customer covers return shipping |
| Multiple item returns | Ship together to avoid additional fees |
Return Requirements
- Items must be unused and in original condition
- All original packaging, tags, and labels included
- Email return tracking number to [email protected]
- Include original proof of purchase
Important Notes:
- We reserve the right to reject returns not meeting policy requirements
- Processing may take up to 5 business days after receiving your return
- Rejected items will be returned to original shipping address
- Always contact customer service before returning items
Refund Status
If you haven’t received your refund:
- Check your PayPal account
- Contact your financial institution
- Email us at [email protected]
MAN YOU HOLIDAY PTE. LTD.
1 RAFFLES PLACE #02-01
ONE RAFFLES PLACE
SINGAPORE 048616
Email: [email protected]